Customer Letter after 5 months with Estonia Grand Piano

Dear Don and Sam,

I want to thank you for the excellent service I received at PianoWorks. I am thrilled with the Estonia Hidden Beauty I purchased in your shop. It is everything I could want in a piano. The tone is beautiful and captivating in all registers and the action is wonderfully responsive. The Estonia brand was not on my radar when I was considering trading in my Steinway M so I consider myself fortunate that you introduced me to this wonderful piano. It will enrich my days for the rest of my life.

Also, I was quite pleased with the way you handled the consignment of my Steinway M. I know that your first rate restoration was the reason that the Steinway sold quickly and at a good price.

We are very lucky to have a piano dealership and restoration facility such as yours right in our own back yard.  Thanks again.

Richard R.

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